Discover Frequently Asked Questions from Our Support
Trans World Service provides a comprehensive range of logistics services including air freight, road freight, sea freight, rail transport, warehousing, and inventory management.
You can track your shipment in real-time using our advanced tracking system available on our website and mobile app. Simply enter your tracking number to get the latest updates on your shipment's status.
Yes, Trans World Service offers international shipping services to and from locations worldwide. We leverage our extensive global network to ensure seamless and efficient international logistics.
You can request a quote by visiting our website and filling out the online quote form. Alternatively, you can contact our customer support team for personalized assistance.
Our customer support team is available 24/7 to assist you with any inquiries or issues. You can reach us via phone, email, or through our online chat service.
We prioritize the security of your cargo with stringent handling procedures, secure warehousing, and advanced tracking systems. Our team is trained to handle goods with the utmost care to ensure they reach their destination safely.
Yes, you can schedule a pick-up for your shipment through our website or by contacting our customer support team. We offer flexible pick-up options to accommodate your schedule.
For international shipments, you will need to provide a commercial invoice, packing list, and any necessary customs documentation. Our team can assist you with preparing the required documents to ensure smooth customs clearance.
Yes, we offer comprehensive insurance options to protect your shipment against potential loss or damage during transit. Please contact our customer support team for more details on insurance coverage.
You can contact us via phone, email, or through our online chat service. Our 24/7 customer support team is always ready to assist you with any questions or concerns you may have.
Trans World Service offers reliable and efficient logistics solutions, real-time tracking, 24/7 customer support, competitive pricing, and a global reach. Our experienced team is dedicated to providing exceptional service tailored to your specific needs.
Our team has extensive experience with customs regulations and procedures. We handle all necessary documentation and work closely with customs authorities to ensure a smooth and timely clearance process for your shipments.
Yes, Trans World Service specializes in handling oversized and heavy cargo. We have the equipment, expertise, and network to transport large or heavy shipments safely and efficiently.
We accept various payment methods including credit cards, bank transfers, and other secure online payment options. Please contact our billing department for more information on available payment methods.
Yes, we offer secure warehousing and inventory management services. Our facilities are equipped with advanced technology to ensure the safe storage and efficient management of your goods.